Help Desk Career Starter Bundle
The Help Desk Ready course plus The Practical AI Toolkit, together in one bundle.
$89
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Help desk courses & AI ebooks
Learn the troubleshooting skills Tier 1 help desk jobs expect, and put AI to work for tech, life and work.
courses & ebooks
Courses and toolkits for starting a help desk career and putting AI to work. Secure checkout and instant download through Payhip.
Start your IT career at the help desk
The help desk is one of the most common ways into IT. It's where you learn how real users, real computers and real networks break, and how to fix them calmly and quickly. Help Desk Ready: Troubleshoot Like a Tier 1 Pro is built from years of help desk training and hands-on troubleshooting, aimed at people who want to land and succeed in that first role.
The Practical AI Toolkit is a set of three ebooks on using AI tools for tech support, everyday life and work. Get both together in the Help Desk Career Starter Bundle and save $17.
Not sure where to begin? Read how to get a help desk job with no experience.
From the blog
IT careers
Help Desk Interview Questions and How to Answer Them
Common Tier 1 help desk interview questions with tips for answering them: troubleshooting scenarios, customer service questions and technical basics.
Read the post →IT careersHow to Get a Help Desk Job With No Experience
A practical guide to landing your first help desk job: the skills employers look for, beginner certifications, building experience at home and acing the interview.
Read the post →Questions
Do I need IT experience to take Help Desk Ready?
No. The course is designed for beginners who want to learn Tier 1 troubleshooting.
How do I access the course after buying?
Checkout is handled securely by Payhip, and you get access right after purchase.